Product assistance

How can we help?

Contact the Parabellum Systems team for help with Parabellum Protect, Parabellum Assist or a general product enquiry.

Contact support

Email our team with the product name, a concise description of your question and the best way to reach you. Please do not include passwords, access codes or unnecessary sensitive personal information.

Support contact

Open the Contact page

Enquiries are reviewed during UK business hours. Response times may vary according to the nature and urgency of the request.

Safety and emergencies

Our email support channel is not an emergency service and should not be used to report an immediate threat to life or property. In an emergency, contact the appropriate local emergency service.

Product availability

Parabellum Protect and Parabellum Assist are in product development. Availability, platform requirements and product-specific support information will be published as releases become available.